Capture the inquiry.
Work calls, leads, follow-ups, and prescreens in an admissions CRM built around the next action.
Yes, a CRM. Yes, an EMR. Above both: intelligence.
Your entire
Your entire
treatment center.
One intelligent
operating system.
TCIO is the admissions CRM, the clinical EMR, the bed board, utilization review, and revenue intelligence—one system, one record, so your team always knows what needs attention and what to do next.
The most advanced intelligence platform in behavioral health, built inside working treatment centers by the people who run them.
One system.
One record.
One record.
Put AI to work
where it matters
where it matters
See the
whole picture
whole picture
Real TCIO screens · sandbox demo data · click to zoom
Admissions CRM
Clinical EMR
Bed Board & Census
VOB & UR
Revenue Intelligence
A connected journey
From the first call
See the Platform
From the first call
to the whole picture.
Different teams. Shared context. TCIO brings the work together without making everyone work from the same screen.
Coordinate the admission.
Bring benefit verification, prescreen status, pending admissions, and bed availability into view.
Support the care team.
Connect patient charts, documentation, rounds, medication workflows, and upcoming requirements.
See the organization.
Census, admissions, authorizations, and financial reporting—one executive view, drill-down included.
Meet the platform
More connected.
More connected.
Less back and forth.
Explore the core workspaces. Click through the previews to see how the platform fits together.
Real product screens with demo data. Every module here is live software — explore your own workflow in a demo.
The intelligence layer
Know what needs attention—before it gets missed.
A CRM tells you who called. An EMR tells you what was documented. The intelligence layer reads both—continuously— and brings the next action to the person who can take it, ranked by what it would cost to miss.
Why this matters in behavioral health: an expiring authorization is lost revenue, a missed round is a licensing finding, and an unsigned note is a denied claim. TCIO’s intelligence layer watches charts, authorizations, documentation, and billing against the requirements that govern them—so problems surface as tasks today instead of findings and denials next month.
How the intelligence works
Watch. Score. Surface.
![TCIO Insights strip: cosigns pending, notes kicked back, charts at compliance gate, auths expiring]()
![Bed Board summary tiles including authorization risk in dollars with patients affected]()
![TCIO Executive Brief highlighting authorization exposure and collections pace with one-click actions]()
![TCIO omnibar: Ask TCIO anything, available on every screen]()
![Forecast Report Card comparing predicted versus actual deposits week by week]()
Watch. Score. Surface.
Draft. Learn.
This isn’t a dashboard you have to remember to check. It’s a loop that runs continuously across the whole organization—and every step below is shown from the real product.
1 It watches
Every chart, authorization, round, note, and signature is checked continuously against the rules that govern it— cosigns pending, notes kicked back, charts blocked at the compliance gate, auths expiring.
2 It scores
Risk is ranked the way an operator thinks—in dollars and days, not alert noise. Authorization risk is priced per patient, overdue work carries its age, and exposure is split into what’s worth fighting for.
3 It surfaces
The right person sees it, framed for their job. Clinicians get insights on the census. Admissions reps get a ranked queue. Owners get an executive brief: the two or three areas worth attention, with the action one click away.
4 It drafts
Call summaries, clinical documentation, and utilization-review packets are assembled by AI from the record itself—then reviewed and signed by accountable people. And the omnibar sits on every screen: ask TCIO anything, from anywhere.
5 It learns—and grades itself
Every week, the cash forecast is frozen, then graded against actual deposits when the week closes. The report card is on the page, wins and misses alike. That’s the difference between AI as a label and intelligence you can audit.
No other platform in behavioral health closes this loop.
EMRs store what happened. CRMs track who called. TCIO reads both,
prices the risk, routes the action, drafts the work, and shows you
its own report card.
Revenue intelligence
A forecast that shows
A forecast that shows
you its report card.
The Money page separates what’s billed from what’s realistic, prices your fight-list and stalled exposure, and predicts deposits by payer for the next eight weeks.
Predictions are frozen before each week starts, then graded
against actual deposits when it closes—so the accuracy number
on the page is earned, not claimed.
Inside the clinical EMR
A full EMR, built for
A full EMR, built for
behavioral health from day one.
Not hospital software adapted sideways — every screen below was designed inside working treatment centers, from the census to the chart audit.
Every seat gets its screen
Accountability, coached and measured.
One platform. Different views.
Built for the people
Built for the people
doing the work.
A connected system should make each role clearer—not give everyone another dashboard to decode.
Built by operators. For operators.
Built for treatment.
Built for treatment.
Grounded in the real work.
TCIO grew out of 25 years of hands-on treatment-center operations across every level of care—detox, residential, PHP, and IOP. Answering the calls, coordinating admissions, defending authorizations, standing in the hallway during state walkthroughs.
It runs live facilities every day—real admissions, real medication passes, real audits—because it was built inside them first, not sold to them afterward.
25 years
of behavioral health operations behind the design
Detox → OP
every level of care, one platform, one chart
Live daily
running working facilities before it was ever sold
One spine
CRM, EMR, UR, and billing—never synced, always one record
One facility or a growing organization.
Facility-level work and organization-wide visibility belong in the same platform.
Connected across the treatment journey.
Admissions, clinical care, utilization review, and operational reporting share the picture.
AI assistance. Human judgment.
Use AI to organize information and support the work—not replace accountable clinical decisions.
Pricing
Flat pricing.
Flat pricing.
Unlimited users.
On purpose.
Per-seat pricing punishes you for training staff and taxes you for growing. TCIO is priced the way operators wish every vendor priced: one flat license per organization, scaled to your facilities—never your headcount.
Exact pricing depends on facility count and levels of care. A short call gets you a number, not a sales cycle.
One flat license per organization
Every module, every user, every role—admissions to ownership. No feature tiers. No surprise line items when you hire.
Flat monthly license
· scaled to your facilities, not your headcount
- Unlimited users and roles
- CRM, EMR, UR & intelligence included
- White-glove onboarding & migration
- Your own forms, built for you
- BAA included
- Direct support from the build team
Trust & security
Built for the most regulated
Built for the most regulated
corner of healthcare.
Behavioral health lives under HIPAA, 42 CFR Part 2, and state licensing all at once. TCIO treats that as the foundation— not a checkbox. Walk through every detail in your evaluation.
HIPAA with BAA included
A Business Associate Agreement is part of every license— not an enterprise upsell. Substance-use records are handled with 42 CFR Part 2 consent and disclosure logic built into the record itself.
Hard tenant isolation
Row-level security is enforced across the entire database. Your organization’s data is walled from every other tenant at the database layer—adversarially tested, not just promised in a diagram.
A complete audit trail
Every view, edit, signature, and void is logged with who, when, and what changed. Documents lock when finalized, and corrections happen through void-and-resign with reason codes—nothing is silently deletable.
Role-aware everything
Granular permissions from owner to tech, with credential-aware gates on clinical actions and facility scoping on every screen. People see exactly what their role requires—no more, no less.
The audit-day standard
Designed against real state walkthrough checklists: the full casefile assembles in one click, charts are checked continuously against licensing requirements, and the medication chain of custody is documented end to end.
Human review in the workflow
AI organizes information and drafts documentation; clinical decisions and final signatures remain with authorized, accountable people. Review the model in your evaluation.
A few practical questions
Know what you’re
Know what you’re
looking at.
Start here, then explore your team’s specific needs in a demo.
Is TCIO a CRM or an EMR?
Both—and that’s the point. TCIO connects a full admissions CRM with a full clinical EMR, bed and census management, utilization review, and executive intelligence on one data spine. The intelligence layer above them is what neither a CRM nor an EMR can do alone: it reads everything and tells your team what needs attention next.
Is it also a complete billing or RCM platform?
TCIO includes revenue intelligence and billing-related operational visibility—census-driven forecasting, unbilled encounter matching, and AR tracking. Your complete billing workflow and any clearinghouse integrations should be confirmed during the implementation discussion.
Can it support multiple facilities?
Multi-facility operation is the platform’s native design, not an add-on. Facility-specific work, organization-wide reporting, and per-facility user scoping all run from one login. The demo can show both views side by side.
What does the AI actually do?
TCIO’s AI summarizes calls, drafts clinical documentation for review, assembles utilization-review packets from the chart, and surfaces items needing attention across the organization. Clinical decisions and final signatures always remain with authorized people.
What does a demo cover?
Walk through the platform using the areas most relevant to your organization: admissions, clinical care, census, UR, or leadership. Then discuss implementation, existing systems, available functionality, and pricing.
How does pricing work?
One flat monthly license per organization, scaled to your facility count and levels of care—with unlimited users on every plan. No per-seat pricing, no feature tiers. Bring your facility list to a short call and leave with a number.
See what a connected
treatment center looks like.
Explore the CRM, EMR, and intelligence behind the work. Bring your hardest question.