01
First callCapture. Understand. Prioritize.
AI understands the inquiry and helps your team take action faster.
The Intelligence OS for Behavioral Health
Your entire
Your entire
treatment center.
One intelligent
operating system.
CRM · EMR · Clinical · Compliance · Revenue
TCIO is the admissions CRM, the clinical EMR, the bed board, utilization review, and revenue intelligence—one system, one record, so your team always knows what needs attention and what to do next.
TCIO is always paying attention — so your team can focus on what matters most.
One system.
One record.
One record.
Put AI to work
where it matters
where it matters
See the
whole picture
whole picture
AI in the work —
not a chatbot
not a chatbot
Real TCIO screens · sandbox demo data · click to zoom
Less clicking. More caring.
Admissions CRM
Clinical EMR
Bed Board & Census
VOB & UR
Revenue Intelligence
A connected journey
From the first call
From the first call
to the whole picture.
One patient. One record. Every team connected from admission through care and revenue.
02
AdmissionVerify. Place. Prepare.
Verification, prescreens, placement, and bed availability in one view.
03
CareDocument. Coordinate. Support.
Your clinical team connected to everything they need in one place.
04
Revenue & intelligenceSee it all. Take action.
Real-time visibility across census, authorizations, and revenue — with AI spotting what needs attention.
The record never breaks.
The intelligence never stops.
Every team sees what they need without losing the context created by the team before them.
Explore the Entire Platform
Meet the platform
More connected.
More connected.
Less back and forth.
Explore the core workspaces. Click through the previews to see how the platform fits together.
Real product screens with demo data. Every module here is live software — explore your own workflow in a demo.
The intelligence layer
TCIO is always paying attention.
It sees what's happening, understands what it means, and gets the right people the next step — before things fall through the cracks.
! Something happens
- VOB returned
- Treatment plan review approaching
- Missed round
- Authorization expiring
◎ TCIO understands it
- Source document missing
- Owner and deadline identified
- Risk elevated
- Payer requirement identified
✓ TCIO takes action
- Notifies admissions
- Creates the clinician task
- Alerts the supervisor
- Updates the scorecard
It sees it. Understands it. Acts on it. Fewer surprises. Better outcomes. A stronger, more efficient operation.
Why this matters in behavioral health: an expiring authorization is lost revenue, a missed round is a licensing finding, and an unsigned note is a denied claim. TCIO’s intelligence layer watches charts, authorizations, documentation, and billing against the requirements that govern them—so problems surface as tasks today instead of findings and denials next month.
Revenue intelligence
A forecast that shows
A forecast that shows
you its report card.
The Money page separates what’s billed from what’s realistic, prices your fight-list and stalled exposure, and predicts deposits by payer for the next eight weeks.
Predictions are frozen before each week starts, then graded
against actual deposits when it closes—so the accuracy number
on the page is earned, not claimed.
8 weekspredicted deposits, by week
Predicted vs actualevery forecast graded
By payerknow who pays what, when
Inside the clinical EMR
A full EMR, built for
A full EMR, built for
behavioral health from day one.
Not hospital software adapted sideways — every screen below was designed inside working treatment centers, from the census to the chart audit.
AI chart audit
Find the problem
Find the problem
before the payer does.
TCIO continuously reviews charts against DHCS Title 9, ASAM, Joint Commission, and 42 CFR Part 2 — flagging missing or non-compliant documentation before it impacts reimbursement, licensing, or care.
Critical findings
Warnings
Needs review
Compliant
Every finding stays visible until someone owns it — Resolved · Accept risk · N/A · Director sign-off. Proactive compliance, not another report.
Make the work visible
Accountability without the busy work.
Know what needs to happen. Know who owns it. Know whether it got done — clarity and coaching, not surveillance.
One platform. Different views.
Built for the people
Built for the people
doing the work.
A connected system should make each role clearer—not give everyone another dashboard to decode.
Built by operators. For operators.
25 years in treatment
25 years in treatment
went into every screen.
TCIO grew out of 25 years of hands-on treatment-center operations across every level of care—detox, residential, PHP, and IOP. Answering the calls, coordinating admissions, defending authorizations, standing in the hallway during state walkthroughs.
It runs live facilities every day—real admissions, real medication passes, real audits—because it was built inside them first, not sold to them afterward.
25 years
of behavioral health operations behind the design
Detox → OP
every level of care, one platform, one chart
Live daily
running working facilities before it was ever sold
One spine
CRM, EMR, UR, and billing—never synced, always one record
One facility or a growing organization.
Facility-level work and organization-wide visibility belong in the same platform.
Connected across the treatment journey.
Admissions, clinical care, utilization review, and operational reporting share the picture.
AI assistance. Human judgment.
Use AI to organize information and support the work—not replace accountable clinical decisions.
Pricing
Flat pricing.
Flat pricing.
Unlimited users.
On purpose.
Per-seat pricing punishes you for training staff and taxes you for growing. TCIO is priced the way operators wish every vendor priced: one flat license per organization, scaled to your facilities—never your headcount.
Exact pricing depends on facility count and levels of care. A short call gets you a number, not a sales cycle.
One flat license per organization
Every module, every user, every role—admissions to ownership. No feature tiers. No surprise line items when you hire.
Flat monthly license
· scaled to your facilities, not your headcount
- Unlimited users and roles
- CRM, EMR, UR & intelligence included
- White-glove onboarding & migration
- Your own forms, built for you
- BAA included
- Direct support from the build team
Trust & security
Built for the most regulated
Built for the most regulated
corner of healthcare.
Behavioral health lives under HIPAA, 42 CFR Part 2, and state licensing all at once. TCIO treats that as the foundation— not a checkbox. Walk through every detail in your evaluation.
HIPAA with BAA included
A Business Associate Agreement is part of every license— not an enterprise upsell. Substance-use records are handled with 42 CFR Part 2 consent and disclosure logic built into the record itself.
Hard tenant isolation
Row-level security is enforced across the entire database. Your organization’s data is walled from every other tenant at the database layer—adversarially tested, not just promised in a diagram.
A complete audit trail
Every view, edit, signature, and void is logged with who, when, and what changed. Documents lock when finalized, and corrections happen through void-and-resign with reason codes—nothing is silently deletable.
Role-aware everything
Granular permissions from owner to tech, with credential-aware gates on clinical actions and facility scoping on every screen. People see exactly what their role requires—no more, no less.
The audit-day standard
Designed against real state walkthrough checklists: the full casefile assembles in one click, charts are checked continuously against licensing requirements, and the medication chain of custody is documented end to end.
Human review in the workflow
AI organizes information and drafts documentation; clinical decisions and final signatures remain with authorized, accountable people. Review the model in your evaluation.
A few practical questions
Questions
Questions
operators ask us.
Start here, then explore your team’s specific needs in a demo.
Is TCIO a CRM or an EMR?
Both—and that’s the point. TCIO connects a full admissions CRM with a full clinical EMR, bed and census management, utilization review, and executive intelligence on one data spine. The intelligence layer above them is what neither a CRM nor an EMR can do alone: it reads everything and tells your team what needs attention next.
Is it also a complete billing or RCM platform?
TCIO includes revenue intelligence and billing-related operational visibility—census-driven forecasting, unbilled encounter matching, and AR tracking. Your complete billing workflow and any clearinghouse integrations should be confirmed during the implementation discussion.
Can it support multiple facilities?
Multi-facility operation is the platform’s native design, not an add-on. Facility-specific work, organization-wide reporting, and per-facility user scoping all run from one login. The demo can show both views side by side.
What does the AI actually do?
TCIO’s AI summarizes calls, drafts clinical documentation for review, assembles utilization-review packets from the chart, and surfaces items needing attention across the organization. Clinical decisions and final signatures always remain with authorized people.
Can TCIO replace my current EMR?
Yes — TCIO includes a complete clinical EMR built for behavioral health, from intake through discharge. Migration and onboarding are white-glove and included; most organizations run a planned transition rather than a hard cutover. Bring your current system to the demo and we'll walk the path.
How does migration and implementation work?
Onboarding, data migration, and your own forms are part of every license — handled directly with the team that built the platform. Timeline depends on your facility count and current systems, and gets scoped honestly on the implementation call.
What does a demo cover?
Walk through the platform using the areas most relevant to your organization: admissions, clinical care, census, UR, or leadership. Then discuss implementation, existing systems, available functionality, and pricing.
How does pricing work?
One flat monthly license per organization, scaled to your facility count and levels of care—with unlimited users on every plan. No per-seat pricing, no feature tiers. Bring your facility list to a short call and leave with a number.
See it all together
You've seen the pieces.
You've seen the pieces.
Now see them working together.
Admissions. Clinical. Compliance. Revenue. Intelligence. One system.